Summary: By using Thought Portal, you agree to these terms. You own your raw thought content. You grant us a licence to process it to deliver the service. We may use aggregated, non-identifiable data derived from usage of our platform for any lawful business purpose. The Service is provided as-is; we are not a medical or therapeutic provider.
By creating an account, accessing, or using Thought Portal (the "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you may not use the Service.
These Terms constitute a legally binding agreement between you and Thought Portal B.V. (or its legal successor), a company incorporated under the laws of the Netherlands ("Thought Portal", "we", "us", or "our").
You must be at least 16 years of age to use the Service. By using the Service, you represent and warrant that you meet this requirement and that all information you provide is accurate and current. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
Thought Portal is a personal mental intelligence platform that enables you to capture thoughts — via the application or connected input channels such as Telegram — and receive AI-generated analysis, visualisations, and insights based on those thoughts. Features include, but are not limited to:
The Service is provided "as-is" and is subject to change at any time. We reserve the right to add, modify, or discontinue any feature or functionality with or without notice, subject to the limitations set out in these Terms.
Important: Thought Portal is not a medical device, psychological assessment tool, therapeutic service, or clinical instrument. The insights and scores generated by the platform are for personal reflection purposes only and should not be used as a substitute for professional mental health advice, diagnosis, or treatment.
You are responsible for maintaining the security of your account credentials. You must not share your login credentials with others or permit unauthorised access to your account. You are responsible for all activity that occurs under your account.
You agree to notify us immediately at support@thoughtportal.app if you suspect any unauthorised use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms, are inactive for an extended period, or where we have reason to believe that account security has been compromised.
The Free plan provides access to core thought-capture functionality with limited features. Free plan users can store up to 7 days of thought history. Certain features — including Mind View, Inner Voice, Insights, and full history — are reserved for Pro subscribers.
The Pro plan is available on a monthly (€9.99/month) or annual (€79/year) subscription basis. Pricing is displayed on our Pricing page and is subject to change with 30 days' notice to existing subscribers. A 7-day free trial may be offered at our discretion.
Subscriptions renew automatically at the end of each billing period. You may cancel at any time via your account settings or by contacting support. Cancellation takes effect at the end of the current billing period; no partial refunds are issued for unused periods unless required by applicable law.
All prices are exclusive of VAT and other applicable taxes unless stated otherwise. Tax may be added at checkout depending on your jurisdiction.
If a payment fails, we may suspend Pro access until the outstanding amount is settled. We will attempt to notify you via email before suspension.
You retain full ownership of the raw thought content ("Your Content") that you submit to the Service. We do not claim any ownership rights over the text of your thoughts.
You represent and warrant that:
By submitting Your Content to the Service, you grant Thought Portal a worldwide, non-exclusive, royalty-free, sublicensable licence to use, store, copy, process, transmit, display, and analyse Your Content for the following purposes:
This licence is limited to the purposes above. We do not share, publish, or otherwise expose the raw text of Your Content to third parties, except as required to deliver the Service (e.g. transmitting text to AI inference providers under data processing agreements) or as required by law.
This licence terminates when you delete Your Content or your account, subject to the retention periods described in our Privacy Policy and any legal hold obligations.
You acknowledge and agree that Thought Portal may generate, use, licence, share, sell, and otherwise exploit aggregated, statistical, anonymised, and non-personally-identifiable data derived from user interactions with the Service — including patterns, models, scores, embeddings, and behavioural analytics — for any lawful commercial or non-commercial purpose, including but not limited to:
Anonymised data means data that cannot reasonably identify you. Your name, email address, account identifier, and the raw text of your thoughts are never included in such data transfers. The right to exploit aggregated and anonymised data survives termination of your account and is not subject to your right to deletion.
You agree not to use the Service to:
Violation of this section may result in immediate suspension or termination of your account without refund.
The Service — including its software, design, visual elements, AI models, scoring algorithms, Mind View visualisation engine, and all related intellectual property — is the exclusive property of Thought Portal or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose during the term of your account. Nothing in these Terms transfers any intellectual property rights in the Service to you.
The Thought Portal name, logo, and associated marks are trademarks of Thought Portal. You may not use them without our prior written consent.
The Service integrates with third-party platforms and APIs, including Telegram, Google (Gemini), OpenAI, ElevenLabs, Supabase, Stripe, and Vercel. Your use of these integrations is also subject to those providers' terms of service and privacy policies. Thought Portal is not responsible for the practices, availability, or content of third-party services.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED AVAILABILITY.
We do not warrant that the Service will be error-free, that AI-generated insights will be accurate or appropriate for any particular purpose, or that any specific result will be achieved through use of the Service.
AI-generated content — including scores, insights, and Inner Voice outputs — is generated by machine learning models and may contain errors, inaccuracies, or outputs that do not reflect clinical reality. Such content is not a substitute for professional advice of any kind.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THOUGHT PORTAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING LOSS OF DATA, LOSS OF REVENUE, OR EMOTIONAL HARM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our total aggregate liability to you for any claim arising from or related to the Service shall not exceed the greater of (a) the total fees paid by you to Thought Portal in the 12 months preceding the claim, or (b) €50.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
You agree to indemnify, defend, and hold harmless Thought Portal, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your use of the Service; (b) Your Content; (c) your breach of these Terms; or (d) your violation of any applicable law or third-party rights.
You may terminate your account at any time via account settings or by contacting us. Upon termination, your right to access the Service ceases immediately.
We may suspend or terminate your account at any time, with or without cause, with or without notice. Where termination is for cause (e.g. violation of these Terms), no refund will be issued. Where termination is without cause by us, we will provide a pro-rated refund of prepaid subscription fees.
Upon termination, all data deletion and retention provisions of the Privacy Policy apply. Sections 7, 8, 10, 12, 13, 14, and 16 of these Terms survive termination.
These Terms are governed by the laws of the Netherlands, without regard to conflict of law provisions. Any dispute arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Amsterdam, the Netherlands, unless mandatory consumer protection laws in your jurisdiction require otherwise.
For EU consumers: Nothing in these Terms affects your rights under mandatory consumer protection laws of your country of residence, including the right to bring proceedings before courts in your place of residence.
We may update these Terms at any time. For material changes, we will provide at least 14 days' notice via email or in-app notification before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.
If you do not agree to the revised Terms, you may terminate your account before the effective date and receive a pro-rated refund of any prepaid fees.
For questions about these Terms, contact us at:
Our legal team typically responds within 2 business days.
legal@thoughtportal.app →